> For the complete documentation index, see [llms.txt](https://docs.ruler.nl/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ruler.nl/inbox.md).

# Inbox

The Inbox lists every alert the editors have selected as relevant to your organisation.

The Inbox is where Ruler's editors reach you. Every time something relevant changes, whether in the Legal Framework, on the Radar, in Consultations or in another source, the editors write an alert and send it to the departments and profiles it applies to. If your organisation also has the Other laws module, news items you have marked as relevant in [Signalling](/signalling.md) arrive here too.

## What you see

Alerts are listed newest first. Each alert shows its title and the date and time it was sent. On the right of each row are the action buttons for that alert: archive, score impact, create task, and info.

<figure><img src="https://3147355061-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EN6kULBhEjCcyc8iw1L%2Fuploads%2FO2QZ363yeXLyKgwEIMsA%2Finbox-list.png?alt=media&amp;token=2bcb2fd0-000b-4c01-9db6-632035ff1052" alt=""><figcaption><p>The inbox</p></figcaption></figure>

You only receive alerts linked to items that are visible to your department. Colleagues in another department may therefore see a different Inbox. The **Info** button shows which profiles an alert applies to and which departments it was sent to.

## Internal alerts to review

If your organisation uses [Signalling](/signalling.md), news items your colleagues link to the Legal Framework arrive as internal alerts. Each department the item was linked to receives its own alert, at the top of the Inbox under **Internal alerts to review**.

<figure><img src="https://3147355061-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EN6kULBhEjCcyc8iw1L%2Fuploads%2Fmiz8GtU8FUNl8zrlkovY%2Finbox-internal-alerts.png?alt=media&amp;token=3b0d8976-13e4-4f00-9bc5-642a2dbd23c2" alt=""><figcaption><p>Internal alerts to review, at the top of the inbox</p></figcaption></figure>

Open the alert to review it, then accept or reject it for your department. Once your department accepts it, the alert moves to **New alerts** and you handle it like any other alert. If the colleague who linked the item ticked **Send directly to inbox**, the departments don't have to accept it. See [Linking an item to the Legal Framework](/signalling/linking-items.md).

<figure><img src="https://3147355061-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EN6kULBhEjCcyc8iw1L%2Fuploads%2F93aanhCVBrCYQr8AWzl5%2Finbox-internal-alert-review.png?alt=media&amp;token=0814ac4b-310e-41a4-b072-daa7fa31eaf3" alt=""><figcaption><p>Reviewing an internal alert</p></figcaption></figure>

## Finding an alert

Use the search bar at the top of the list to search alert titles. The **Filter** button narrows the list by:

* **Source**: which source the alert originates from
* **Status**: new items, or items you have already handled
* **Impact**: the impact score you gave

<figure><img src="https://3147355061-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EN6kULBhEjCcyc8iw1L%2Fuploads%2FcO0RYUbrsfDxj8WofPkJ%2Finbox-filter.png?alt=media&amp;token=a2f7f64e-4d6f-4962-a6d5-11c8f011ace6" alt=""><figcaption><p>Filtering the inbox</p></figcaption></figure>

Use the **Department** and **Profiles** dropdowns at the top right to see the Inbox of another department, or to hide alerts for a specific profile. See [User roles and access](/getting-started/roles-and-access.md).

## Handling several alerts at once

Administrators, and users an administrator has given the right to archive Inbox items, can tick several alerts and then archive them or score them on impact in one go. A bar at the bottom of the screen shows how many are selected and offers the bulk actions.

## Next

* [Reading an alert](/inbox/reading-an-alert.md): what the alert detail page tells you.
* [Scoring impact and archiving](/inbox/impact-and-archiving.md): how to process an alert and keep the audit trail intact.
